萝岗区 学习督导 （EF英孚教育青少儿英语）

招聘人数：若干 到岗时间：不限 年龄要求：不限 性别要求：不限 婚况要求：不限 学习督导-英孚青少儿学校

概述：
学习督导负责课程管理流程的执行工作，你需要在老师、家长和学员之间架起沟通的桥梁，并有效推动客户续费以及推荐。

角色：
学习督导在学员，家长以及老师中间是一个核心角色，你既需要充当协调者，又需要做好支持者。小学员们在英孚学习的每一天，你会一直伴随左右，并指引他们不断地成长。

工作职责：
管理学员的课程表以及课程进度
与老师，家长以及学员保持密切的沟通，追踪教学质量，保障教学结果，与所有的家长保持良好的关系
达成续费及推荐，达到客户满意度指标
处理来自家长的意见及投诉
其他根据公司需要所授予的职责和责任

任职资格:
爱孩子，并关注他们的成长
大学及以上学历，师范类或英语类专业优先
有出色的自我学习能力
有开放的心态，具备优秀的沟通能力
有团队合作精神
关注细节
有计划组织及灵活应变的能力
有服务意识
有良好的情绪管理能力
英语听说读写流利
熟练使用微软办公软件
能够接受周末上班，周中休息的工作（周一到周五中休息两天）

发展空间：学习督导 - 高级学习督导 – 中心服务主管 – 中心服务经理 - 中心校长

福利待遇：
有竞争力的薪资，极具诱惑力的奖金
购买五险一金 商业保险（养老、工伤、失业、生育、医疗保险及公积金）
完善的假期组合（法定假期、带薪年假：10-20天）；
每年定期健康检查并提供免费入职体检；
丰富的员工活动（年度旅游、庆功活动、春茗等）；
专业的带薪培训、良好的晋升发展
免费的EF英语培训课程

工作地点：具体工作学校由公司根据实际情况统筹安排

Progress Advisor
EF Kids & Teens School

Synopsis:
The Progress Advisor is responsible for the implementation of Course Management Procedure, communication among teachers, parents an d students, an d driving customer retention, referral an d recommendation.

The role:
The Progress Advisor is a key role among students, parents, an d teachers; you work as a coordinator, a supporter. You always accompany the students, orientate theirs growth step by step.

You will:
Manage courses schedule an d progress
Communicate among course teachers, parents an d kids to track the teaching quality an d study results, keep solid relationship with all customers, achieve renewal target
Achieve the targets of retention, referral an d customer satisfaction
Handle the complaints an d suggestions
Other duties an d responsibilities assigned by company when needed

You have/are:
Love children an d care about their growth
Bachelor degree Ｏr above, Education Ｏr English majors are preferred
Excellent self-learning ability
Open minded, willing to communicate with people, good communication skill
Good team player
Focus on details
Good planning an d organizing ability, work flexible an d able to deal with uncertainties
Good service sense
Good at emotion management
Fluent in both oral an d written English.
Skilled in Microsoft Office （Word, Excel, PowerPoint, Outlook）
Able to work on weekends （the off-days will be between Mon. to Fri.）



EF English First Kids & Teens is a leading company in the fast growing an d promising ESL market of kids & teens. We provide first class quality of teaching an d service to the customers an d value people who are passionate about English education for children an d skillful of doing their jobs

EF stands for Education First . Founded in 1965 by entrepreneur BertilHult, EF is now the world’s largest private educational organization. With a mission to break down barriers in language, culture an d geography,EF has helped over 15 million people to learn a new language, discover the world, Ｏr earn an academic degree. EF operates 400 schools an d offices in over 50 Ｃountries with 34,000 employees. To date, Education First is more than our company name. It is our corporate passion.

EF is an equal opportunity employer. Join EF, we promise you a rewarding career where you can make a difference. To keep up with our worldwide growth, we are looking to hire more global entrepreneurs who want to drive business, break new ground, an d see the world.